Privacy policy

Last updated: November 12, 2026

FlorestaStore, operated by Floresta Bookstore, Inc. ("we", "us"), operates the online store at florestastore.com. This Privacy Policy explains what personal information we collect when you visit the store, buy from us or contact us, how we use it, and the choices you have.

INFORMATION WE COLLECT
- Information you give us: name, email address, mobile phone number, billing and shipping address, order details, and the content of messages you send us.
- Payment information: payments are processed by our payment providers. We do not store full card numbers.
- Information collected automatically: device and browser data, IP address, pages viewed and cart activity, collected through cookies and similar technologies.

HOW WE USE YOUR INFORMATION
- To process, ship and support your orders.
- To answer your questions and provide customer service, including through our virtual assistant.
- To send order and shipping updates.
- To send marketing emails or text messages, only if you opted in to receive them.
- To prevent fraud, keep the store secure, and comply with the law.

TEXT MESSAGING (SMS)
If you opt in to receive text messages from FlorestaStore, we use your mobile number to send you order updates, replies to your inquiries, cart reminders and offers. We do not sell, rent or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. This information is shared only with the service providers that deliver our messages on our behalf. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP.

Mensajes de texto (SMS): si aceptas recibir mensajes de texto de FlorestaStore, usamos tu número para avisos de pedidos, respuestas a tus consultas, recordatorios de carrito y ofertas. No vendemos ni compartimos números de teléfono ni el consentimiento de SMS con terceros para su marketing. Responde STOP para dejar de recibirlos o AYUDA para ayuda.

HOW WE SHARE INFORMATION
We share personal information only with service providers that help us run the store, such as our e-commerce platform (Shopify), payment processors, shipping carriers, and email, messaging and customer-service providers, and when the law requires it. We do not sell your personal information.

COOKIES
We use cookies to keep your cart, remember your preferences and understand how the store is used. You can control cookies in your browser settings; some features may not work without them.

YOUR CHOICES AND RIGHTS
- Unsubscribe from marketing emails with the link in any email.
- Stop text messages by replying STOP.
- Ask us to access, correct or delete your personal information by writing to the email below. Depending on where you live, you may have additional rights under local law.

DATA RETENTION AND SECURITY
We keep order records for as long as needed for accounting, legal and customer-service purposes. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

CHILDREN
The store is not intended for children under 13, and we do not knowingly collect their personal information.

CHANGES
We may update this policy from time to time. The date at the top shows the latest version.

CONTACT
Floresta Bookstore, Inc. (FlorestaStore)
1584 Gerona Terrace, North Port, Florida 34286, United States
Email: info@florestastore.com